Shipping policy
We currently ship to customers in the United States.
Processing Times
Orders are typically processed within 1–3 business days before shipment.
Processing times may vary during periods of high order volume.
Estimated Delivery
Estimated delivery times depend on the product and fulfillment location.
For most orders, estimated delivery is approximately 5–12 business days after processing.
Delivery times are estimates and are not guaranteed.
Tracking
When tracking information is available, it will be provided by email after the order has been shipped.
Tracking updates may take 24–72 hours to appear after the carrier receives the shipment.
Shipping Costs
Shipping costs, if any, are shown at checkout.
Products advertised with free shipping will not incur an additional standard shipping charge at checkout.
Multiple Shipments
If an order contains multiple products, items may arrive in separate packages and at different times.
Delays
We are not responsible for carrier delays, customs delays, severe weather, incorrect shipping addresses, or other circumstances outside our reasonable control.
If your order appears significantly delayed, please contact us and we will help investigate the shipment.
Incorrect Addresses
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error after placing an order, please contact us as soon as possible. We cannot guarantee that an address can be changed after fulfillment has started.
Lost or Missing Packages
If tracking shows a package as delivered but you cannot locate it, please first check with household members, neighbors, and the carrier.
If the package still cannot be found, contact us so we can review the situation.