Refund policy

We accept return requests within 30 days of delivery.

To be eligible for a return, the item must be unused, in its original condition, and returned with any original accessories or packaging included with the product.

How to Request a Return

Before sending an item back, please contact us with:

  • Your order number

  • The reason for the return

  • Photos or video if the product is damaged, defective, or incorrect

We will provide return instructions after reviewing the request.

Please do not send products back without receiving return instructions first.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or different from what you ordered, please contact us as soon as possible.

We may request photos or video so we can verify the issue.

Where appropriate, we may offer a replacement, refund, or another suitable resolution.

Change-of-Mind Returns

Returns for change of mind may be accepted within 30 days of delivery if the product is unused and in its original condition.

Unless otherwise required by applicable law, return shipping costs for change-of-mind returns are the responsibility of the customer.

Non-Returnable Items

We may not be able to accept returns for:

  • Used or damaged items not caused by a product defect

  • Items returned without prior authorization

  • Products missing significant parts or accessories

  • Items outside the 30-day return window

Refunds

Once an approved return has been received and inspected, we will notify you of the outcome.

Approved refunds are issued to the original payment method.

Please allow additional time for your bank or payment provider to process the refund.

Order Cancellations

If you need to cancel an order, contact us as soon as possible.

We cannot guarantee cancellation once fulfillment has begun.